Desiree Lindsay, Author at The Florida HIE

The Florida Health Information Exchange Selects CRISP Shared Services to Modernize Interoperability and Transform Care Across the State

Desiree Lindsay on March 24, 2026

Announcing a new chapter for healthcare information in Florida!

We’re thrilled to share that CRISP Shared Services (CSS) has been selected as Florida Health Information Exchange (Florida HIE). Beginning July 1, 2026, CSS technology will power Florida’s modernized HIE, supporting enhanced care coordination, expanded interoperability, and improved access to critical health information for healthcare organizations across the state.

This next chapter starts strong, with a significant expansion in network participation, highlighted by more than a 200% increase in skilled nursing facility participation and additional hospital coverage, with continued growth expected.

The new platform will support more connected, affordable, and informed care for Floridians through improved event notifications, new clinical data sources, and waived annual fees for many small and mid-size providers.

Thank you to the Agency for Health Care Administration (ACHA) and HIE participants for their partnership and collaboration during this transition. Together, we’re building a stronger, more connected healthcare ecosystem and advancing Florida HIE’s mission to transform healthcare through health information technology.

Learn more in the full announcement: Florida Health Information Exchange Selects CRISP Shared Services to Modernize Interoperability and Transform Care Across the State

The Florida HIE Transitioning to New Technology Partner

Desiree Lindsay on March 20, 2026

Preserving Core Services, Expanding to a Full-Service HIE Platform for the Future

The Florida Health Information Exchange (Florida HIE) enables secure, reliable sharing of health information across health care entities statewide.

To help further achieve the Florida HIE’s founding mission of transforming Florida health care through health information technology, the Agency for Health Care Administration (AHCA) has selected CRISP Shared Services (CSS)—a nationally recognized leader in health information exchange—to serve as the new operations and technology partner for the Florida HIE. This partnership will bring expanded services at current costs to all participants. By partnering with CSS, Florida HIE is ensuring consistent connectivity for patient-centered care, while striving to improve quality, safety, and efficiency across Florida’s health care system.

There will be five onboarding groups for the Florida HIE data source participants and subscribers, with Group A beginning in September. Each phased group will begin legal and administrative onboarding alongside technical integrations and conclude with end-user onboarding and training. Once all groups have completed integration and the system is populated with data, we will initiate a streamlined cutover to the Florida HIE’s new technology platform, powered by CSS, in Spring/Summer 2026. You can expect:

No interruption to notifications, patient records, or current integrations.
Hands-on support from AHCA and CSS throughout the transition at no cost.
Tailored onboarding based on each organization’s size, systems, and provider needs.
Maintaining current fees. The Florida HIE is committed to providing expanded services with no increase to current fees.