For technical support please reach out to us at: 877.940.6144 or info@flhie.org. 

What type of data is available within InContext?

InContext provides access to a wide range of real-time patient information, including:

  • ADT (admit/discharge/transfer) messages with demographics, diagnostics, and medication history
  • Insurance and claims data
  • Local and interstate PDMP data
  • Continuity of Care Documents (CCDs)
  • Radiology images and reports
  • Laboratory results
  • Care alerts, care notes, discharge summaries, advance directives
  • Lists of an organization’s patients

How does InContext integrate with EHR systems?

InContext integrates directly into EHR systems and automatically preloads for the current patient selected in the EMR. This allows clinicians to access HIE data within their normal workflow. If an organization’s EHR is not directly supported, users can access the same features through the HIE portal.

What is InContext?

InContext is an application that delivers real-time clinical data from the Health Information Exchange (HIE) directly within a healthcare provider’s EHR workflow. It embeds a SMARTonFHIR app that displays a patient’s medical history, care alerts, prescription drug monitoring program (PDMP) data, clinical information, and public health alerts—without requiring separate logins or navigation.

When will HIE Admins get access to the Admin Tool?

After our records indicate that HIE Admins have attended the required training sessions, we will send a checklist to you to confirm your status.  HIE Admins must confirm completion of all required training sessions and submit the corresponding checklist.  When that criteria has been met, we will enable access for you.

You will be given ample time to provide access and train your authorized users.   We encourage all HIE Admins to provision their organization’s authorized users by June 1, 2026, to ensure enough time for users to receive training. During the month of May, the Florida HIE will offer training sessions for organizations’ users, too.  These sessions will be formatted similar to the training sessions offered to HIE Admins.     

What training or prerequisites are HIE Admins required to complete prior to gaining access to the HIE Admin Portal?

Florida HIE Admins are required to attend training sessions that provide information about the responsibilities associated with being a HIE Admin. We utilize the train-the-trainer approach to empower HIE Admins to provision and train authorized users on the HIE clinical tools.  The training sessions explain the different tools and services available, helping your organization understand how to get the most out of them.   

HIE Admins should attend the following sessions*:

  • Introduction to the Admin Tool
  • Event Notification Service, Population Explorer, Panel Processor
  • Consent Tool

What is the Role of the Admin?

The Admin is authorized by a healthcare organization to train its authorized users and manage users’ access to clinical data and to other HIE services.  HIE Admins must conduct a quarterly audit to verify their organization’s users are still permitted to access the clinical data.  HIE Admins are responsible for training their authorized users to navigate the Portal.  Florida HIE uses the train-the-trainer approach to ensure Admins are equipped to master provisioning and training their authorized users.

What is the HIE Admin Tool?

It’s a tool that enables Florida HIE Admins to efficiently manage their organization’s access to the clinical data and ensure security and compliance related to that access.  Admins also use this tool to provision users with access to other services including Event Notification, Population Explorer, Panel Processor, and the Consent Tool.

What are the Benefits of the Florida HIE

The Florida Health Information Exchange (Florida HIE) enhances the quality, speed, and safety of patient care by ensuring clinicians have timely electronic access to essential health information. By replacing outdated processes like faxing or relying on patient recall, the Florida HIE enables faster, better‑informed clinical decisions. Its real‑time Event Notification Service (ENS) further strengthens patient support by alerting providers when their patients are admitted, discharged, or transferred, helping care teams engage quickly, reduce hospital readmissions, and ensure appropriate follow‑up.

The Florida HIE also plays a pivotal role in improving care coordination across the state. By securely connecting hospitals, providers, and payers, it gives care teams a more complete picture of a patient’s health. The exchange of data allows clinicians to search for records across local, state, and national networks, filling gaps in fragmented histories and preventing redundant tests or procedures. This streamlined data access also reduces burdens on patients, who no longer need to carry medication lists, imaging discs, or detailed medical histories from appointment to appointment.

At a systemwide level, the Florida HIE supports public health reporting, reduces healthcare costs, minimizes medication and diagnostic errors, and contributes to better health outcomes. These benefits are delivered within a strong privacy and security framework: the HIE meets or exceeds HIPAA and HITECH standards and limits access to authorized users through secure, confidential data-sharing practices. Together, these capabilities make the Florida HIE a foundational tool for advancing coordinated, efficient, and patient‑centered care across the state.