The Florida HIE is using a phased transition approach for participants, beginning with data source integrations and large-scale providers, then working through our ecosystem to smaller independent providers.
The outreach process began in September 2025 to existing Florida HIE participants and vendors. If you believe you may have been missed, please reach out at info@flhie.org. Our go-live is planned for July 2026.
After integration, our team will begin testing the connections to ensure quality and accuracy in order to ensure a smooth transition at go live.
Yes. All organizations need to sign a new participation agreement with CRISP Shared Services (CSS) as the contract between PCC and the State will be terminated on or before August 22, 2026.
If you are an existing Florida HIE participant and have not yet heard from our CSS team, please reach out at info@flhie.org. The first step is to review and sign the Participation Agreement. If your organization has not yet received the new Participation Agreement, please reach out to info@flhie.com Any NEW participants should reach out to us as well; our team will work to schedule your integration during the months before the planned go live in July 2026.
All existing services and tools will be maintained until the full cutover to our new technology partner, CSS. However, this is reliant on timely action from your organization to complete perquisite paperwork and technical onboarding.
Yes, this will change. We will be providing a new user interface for those that receive data that way. You will continue using the existing vendor services until the CSS platform goes live. Training for the CSS platform is set to begin in May 2026. Please ensure you stay informed via our website and LinkedIn page. www.flhie.org https://lnkd.in/eqXsqsJs
Yes. Testing for data feeds will begin in Spring 2026. This is designed to identify any gaps in data transmission and limit disruption at go-live with new and existing HIE participants.
To continue your participation with the Florida HIE, as a data contributor and/or data subscriber, your organization will need to sign a new Participation Agreement (PA) with CSS and establish a new connection with the Florida HIE.
The Agency for Health Care Administration (AHCA) determined that the best path to sustaining and growing the Florida HIE was to modernize the technology infrastructure, enabling greater scalability, efficiency and innovation while continuing to provide statewide notification services.
