If users receive an error indicating that no panel is available to select, their organization’s panel configuration may not be set up. They should contact the Florida HIE at (866) 987-5514 or info@flhie.org for assistance.
After a file is submitted, the Panel Processor completes several automated steps:
If any row fails validation, the entire file will fail. Users can review detailed errors in the Upload History tab.
The Panel Processor requires a .csv file. Incorrect formats (such as .xlsx) will fail validation and must be corrected before reuploading.
Users log into the HIE Portal using their credentials and two-factor authentication, then select Panel Processor from their dashboard.
Organizations must submit their patient panel at least every 90 days to maintain access to real-time encounter notifications. Those with frequent patient turnover may submit monthly, biweekly, or even daily.
Panels uploaded through the Panel Processor support services including the Event Notification System, which provides real-time alerts when patients on a panel experience medical events such as admissions, discharges, or transfers.
A patient panel is a list or roster of patients associated with a provider or organization. Panels are used to identify which patients should receive services such as encounter notifications.
The Panel Processor is an application that allows organizations to upload patient panels (rosters of patients with an existing treatment relationship) into the HIE for use across various HIE services.
