User guides and other pertinent information will be posted to the HIE website and will be available in the HIE Admin Tool.

After our records indicate that HIE Admins have attended the required training sessions, we will send a checklist to you to confirm your status.  HIE Admins must confirm completion of all required training sessions and submit the corresponding checklist.  When that criteria has been met, we will enable access for you.

You will be given ample time to provide access and train your authorized users.   We encourage all HIE Admins to provision their organization’s authorized users by June 1, 2026, to ensure enough time for users to receive training. During the month of May, the Florida HIE will offer training sessions for organizations’ users, too.  These sessions will be formatted similar to the training sessions offered to HIE Admins.     

Florida HIE Admins are required to attend training sessions that provide information about the responsibilities associated with being a HIE Admin. We utilize the train-the-trainer approach to empower HIE Admins to provision and train authorized users on the HIE clinical tools.  The training sessions explain the different tools and services available, helping your organization understand how to get the most out of them.   

HIE Admins should attend the following sessions*:

• Introduction to the Admin Tool
• Event Notification Service, Population Explorer, Panel Processor
• Consent Tool

Yes, HIE Admins will receive system-generated reminders.

The Admin is authorized by a healthcare organization to train its authorized users and manage users’ access to clinical data and to other HIE services.  HIE Admins must conduct a quarterly audit to verify their organization’s users are still permitted to access the clinical data.  HIE Admins are responsible for training their authorized users to navigate the Portal.  Florida HIE uses the train-the-trainer approach to ensure Admins are equipped to master provisioning and training their authorized users.

It’s a tool that enables Florida HIE Admins to efficiently manage their organization’s access to the clinical data and ensure security and compliance related to that access.  Admins also use this tool to provision users with access to other services including Event Notification, Population Explorer, Panel Processor, and the Consent Tool.