What if I want to enroll now?
Enrollment in the Florida HIE is planned through the go-live. Participation agreements should be signed with CRISP Shared Services (CSS) as soon as possible to avoid any delays or gaps in data transmission.
How are you going to transition the entire Florida HIE network?
The Florida HIE is using a phased transition approach for participants, beginning with data source integrations and large-scale providers, then working through our ecosystem to smaller independent providers.
When will this transition begin?
The outreach process began in September 2025 to existing Florida HIE participants and vendors. If you believe you may have been missed, please reach out at info@flhie.org. Our go-live is planned for July 2026.
What happens after I complete integration with CSS?
After integration, our team will begin testing the connections to ensure quality and accuracy in order to ensure a smooth transition at go live.
Do I need to sign a new participation agreement?
Yes. All organizations need to sign a new participation agreement with CRISP Shared Services (CSS) as the contract between PCC and the State will be terminated on or before August 22, 2026.
What do I need to do right now?
If you are an existing Florida HIE participant and have not yet heard from our CSS team, please reach out at info@flhie.org. The first step is to review and sign the Participation Agreement. If your organization has not yet received the new Participation Agreement, please reach out to info@flhie.com Any NEW participants should reach out to us as well; our team will work to schedule your integration during the months before the planned go live in July 2026.
Am I going to lose access to the Florida HIE’s data or services during this transition?
All existing services and tools will be maintained until the full cutover to our new technology partner, CSS. However, this is reliant on timely action from your organization to complete perquisite paperwork and technical onboarding.
I receive data through the current vendor’s user portal will this change?
Yes, this will change. We will be providing a new user interface for those that receive data that way. You will continue using the existing vendor services until the CSS platform goes live. Training for the CSS platform is set to begin in May 2026. Please ensure you stay informed via our website and LinkedIn page. www.flhie.org https://lnkd.in/eqXsqsJs
Will the new Florida HIE platform be tested before going live?
Yes. Testing for data feeds will begin in Spring 2026. This is designed to identify any gaps in data transmission and limit disruption at go-live with new and existing HIE participants.
What does this change mean for me as an existing user of the Florida HIE data?
To continue your participation with the Florida HIE, as a data contributor and/or data subscriber, your organization will need to sign a new Participation Agreement (PA) with CSS and establish a new connection with the Florida HIE.